When is we energies moratorium

Our goal all along has been to be flexible and work with customers. At the end of the day, we do not want to disconnect people. To avoid disconnection, customers who have fallen behind on payments are encouraged first to contact WE Energies at to set up a payment plan. Utilities are required to offer a Deferred Payment Agreement DPA to residential customers who cannot pay an outstanding bill in full.

If customers cannot reach a payment agreement with their utility, they may contact the PSC by calling , or file a complaint on the PSC website. For more information about utility disconnections and collections, see the PSC's fact sheet on residential customer rights. Conway said that sometime later in April, a small group of people who are significantly behind in their bills, will receive a letter asking that them to contact WE Energies so that they can work with WE Energies to avoid disconnection.

He said that WE Energies will send letters and follow up with phone calls. Information for Wisconsin customers Information for Michigan customers. We offer tips and resources to manage your energy costs and save money by using energy more efficiently. We also have options for helping others with their energy bill payments. Las medidas que tomamos incluyen las siguientes:.

Steps we take include: Following CDC guidelines for safety. Reconnection fees apply. In winter months, we cannot disconnect service unless the premise is vacant. If you would like service disconnection during this time, call us at to schedule an appointment for us to verify the premise is vacant and to access the utility meter s.