Shop devices. Want to upgrade but can't pay right now? View Devices. Protect your new device from the same fate as your old one with the Wireless Device Protection Plan. Find out more! Please bring your device into a SaskTel Store or Authorized Dealer for full inspection and appraisal. Trade-in credit can only be redeemed in-store. Early device upgrade is available to SaskTel wireless customers who are on a 1 year or 2-year contract term. Here is how we calculate your device balance: When you buy a device on a fixed contract term, you get a discount on the purchase price of your device.
The longer your contract, the bigger your discount. Your device balance is calculated based on the discount you received and the time left on your contract. Then you'd be eligible for the discounted price of a new phone! Trade-in value for any device you trade in is determined by the after-market value of the device and its condition.
Trade-in value for devices is subject to change without prior notice. To receive a full trade-in credit, a device must be in good working condition must power on; be able to place a call; LCD must display all information with no defects; must have battery and back cover.
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Any additional feedback? Submit feedback. Don't send cash through the mail. Tear off the payment portion of your bill and mail it with your payment to this address:. To learn more about Comerco click here. If you're looking for insurance to cover you for lost and stolen, we offer Brightstar for both Apple and Android phones.
Fast Forward allows you to upgrade every year. Keep in mind, you must return your phone to Jump. If you fail to return the phone, or it's not in good working condition, you'll be charged a payback amount equal to the discount you received when you purchased your phone. Pricing option is only applicable to specific phones. Plus Pricing allows you to pay a smaller portion of the device cost upfront, and the remaining portion is charged to your SaskTel wireless bill on a monthly basis.
Unfortunately, as per SaskTel policy, we cannot unlock devices over the phone or chat unless you have a SaskTel account. Please stop by your nearest Jump. Your temporary voicemail password is your ten-digit phone number, including the area code. Due to privacy and security measures, we are unable to set up new SaskTel accounts online with the exception of prepaid service.
Please visit us in-store with pieces of government issued ID, one being photo ID. Once you complete your order, a Customer Care representative will contact you within an hour to finalize your new contract agreement. After, your order will either be shipped out immediately or ready to be picked up at one of our locations.
All phone orders require verbal confirmation over the phone to ensure the privacy of the account holder before renewing the contract. Your old phone will work until you remove your SIM card and insert it into the new phone when it arrives.
All other orders are shipped express via Canada Post which typically takes about business days. A tracking number will be provided. Please refer to our shipping policy for more information. Most phones utilize the same sized SIM card therefore, simply remove and insert your SIM into your new phone when it arrives. Your phone will automatically register with the network.
If you have any issues or concerns, please call, chat, or email us at onlineorders jump. To ensure the safety of your phone, we carefully bubble wrap your device along with adding additional bubble protectors inside the box to provide maximum protection. In order to purchase a device outright no contract , you must be in-store. You will need to produce three pieces of ID, one being photo ID, and pay using a credit card with the corresponding name to the shown ID.
Unfortunately at this time, we are not accepting any returns for equipment until further notice. Please contact SaskTel for exchanges or returns. In many cases, your repair will be completed on the same day, but in some cases we may be required to order additional parts or send your device to an Apple repair depot which can take up to 10 business days.
Visit one of our repair centres for an estimated turnaround time and iPhone loaner options. You can bring your device in to any of our repair centres, at any time. Depending on technician availability and appointment volume, we may not be able to work on your device on the same day, but rest assured, we are committed to completing your repair and returning the device to you as quickly as possible.
Prior to ordering any parts, your device will require diagnostic testing and functional troubleshooting to determine the parts required for your repair.
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